Reference

How aa120 Handles Your Personal Information

Your account data, wallet details and session activity are collected only for the purposes set out in this policy — nothing more.

Account data kept securebKash, Nagad, Rocket records protectedNo data sold to third partiesRight to access your own recordsPolicy updated when our practices change

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

aa120 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with aa120, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad or Rocket. We also gather technical data automatically: device type, browser, IP address and session timestamps.

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This helps us verify your account, process withdrawals and flag unusual activity. Payment transaction references from bKash, Nagad and Rocket are stored to reconcile your wallet balance and to handle any dispute you raise with our support team. We do not store your full mobile wallet
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PIN or password — that stays with you. Data shared with payment processors is limited to what is strictly needed to complete the transaction. We may share information with regulatory bodies if we are legally required to do so, and we will tell you when that
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happens unless the law prevents us from doing so. Retention periods vary by data type: account profile data is held while your account is active, and transaction logs are kept for the period required by applicable rules. You can request a copy of your stored data
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or ask us to correct inaccuracies at any time by contacting our support channel. Availability of this service depends on your local law and eligible region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR ACCOUNT

Data Security and Your Rights at aa120

We use SSL encryption across every page of the site and every API call your device makes to our servers, so the data moving between your phone and our platform stays private. Account passwords are stored as hashed values — we never hold them in plain text. If you log in from a new device, you will go through an OTP verification step before access is granted, which means an unauthorised party cannot reach your account even if they have your password.

Cookie Management We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences from your browser settings at any time.

Data Retention Account profile data is held while your account remains active. Transaction logs tied to bKash, Nagad or Rocket payments are kept for the period required under applicable rules.

Access and Correction Rights You have the right to request a copy of your personal data and to ask us to correct anything inaccurate. Submit the request through live chat or email and we will verify your identity first.

Third-Party Disclosure We do not sell your data. Information is shared only with payment processors like bKash, Nagad and Rocket to complete transactions, or with authorities when legally required.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to review what we hold about you, correct a detail, or ask us to delete data we no longer need, our support team is the right starting point. Send your request through any channel below and include your registered account email so we can locate your records quickly. We aim to respond to all data-related requests within a reasonable timeframe.

Common Questions About Your Privacy at aa120

These questions come up most often when you're working through what we hold and how we use it. If your question isn't here, contact our support team directly from your account dashboard.

We collect your name, contact details, device information and the payment method you register — bKash, Nagad or Rocket. Session timestamps and IP addresses are also logged automatically when you access the platform.

No. We only store transaction references needed to reconcile your wallet balance. Your bKash, Nagad or Rocket PIN stays entirely within your own wallet app and never passes through our servers.

Yes. Contact our support team via live chat or email with your account ID. We will verify your identity and then provide a summary of the personal data we hold on your account.

Account profile data is kept while your account is active. Payment records — including Rocket and Nagad transaction logs — are retained for the period required by applicable rules, after which they are deleted or anonymised.

Only the payment processors that handle your bKash, Nagad or Rocket transactions receive your data, and only the minimum needed to complete the transfer. We do not sell data or share it with advertisers.

Raise a correction or deletion request through live chat or our support email. Include your account details so we can locate your records. We aim to act on clear, verified requests within a reasonable timeframe.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoNagad Quickload AccountRegister

How aa120 Handles Your Personal Information

Data Security and Your Rights at aa120

Contact Us About Your Data

Common Questions About Your Privacy at aa120

01 What personal data does aa120 collect when I open an account?

02 Does aa120 store my bKash or Nagad PIN?

03 Can I request a copy of the data aa120 holds about me?

04 How long does aa120 keep my account and transaction data?

05 Who does aa120 share my data with?

06 How do I ask aa120 to correct or delete my personal information?

Privacy Policy

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